Support / Returns

Return policy.

The required decisions are visible here so no unconfirmed promise reaches customers.

Draft policy.

Draft — merchant confirmation required before launch.

Return window

Confirm the number of days after delivery during which a return may be requested.

Condition

Confirm requirements for original packaging, accessories, signs of use and hygiene-related exclusions.

Costs and refunds

Confirm return shipping responsibility, restocking fees, refund method and processing time.

Warranty

Confirm warranty duration, covered defects, exclusions and claim procedure.