Support / Returns
Return policy.
The required decisions are visible here so no unconfirmed promise reaches customers.
Draft policy.
Draft — merchant confirmation required before launch.
Return window
Confirm the number of days after delivery during which a return may be requested.
Condition
Confirm requirements for original packaging, accessories, signs of use and hygiene-related exclusions.
Costs and refunds
Confirm return shipping responsibility, restocking fees, refund method and processing time.
Warranty
Confirm warranty duration, covered defects, exclusions and claim procedure.