Support / Shipping

Shipping policy.

A transparent checklist of the commercial details that must be finalized before launch.

Draft policy.

Draft — merchant confirmation required before launch.

Shipping regions

Primary launch market is the United States, with selected European markets intended. Confirm the exact country list in Shopify Markets.

Processing time

Confirm the number of business days required to dispatch orders.

Delivery estimates and rates

Confirm carrier services, rate logic, free-shipping threshold, duties/taxes handling and tracking availability.

Address changes

Confirm the support process and deadline for delivery-address changes.